AC STOREN · CONTACT
Contact
We are here for you. Use the contact form for order, delivery, return or product questions. For urgent matters reach us by email or phone.
How to reach us
Email: support@ac-storen.ch — phone: . Monday to Friday 09:00–18:00 (CET), closed Saturday and Sunday. Email response time typically within one business day.
Complaints
Please have your order number, the item concerned and a short description of the issue ready. In case of transport or packaging damage, please attach photos when possible.
Postal address
AC Storen — Customer Service — PO Box — 8000 Zurich, Switzerland. Please only ship returns after receiving return instructions.
Data protection and dispute resolution
For data protection queries and formal complaints, write to support@ac-storen.ch. Competent conciliation body: Ombudsstelle Schweiz.